We have perfected a strategic approach to building digital ecosystems adapted to the complex needs of our customers, while offering them the freedom to evolve autonomously.
Step 1: Vision
Defining ambitions 01
We deeply explore our customers' DNA and context to really understand their ambitions. Then we transform their objectives into a meaningful digital strategy, with concrete capabilities and KPIs that really count.
Finding the right insights 02
We analyze the factors that influence our customers' success and growth, identifying patterns, trends, opportunities and challenges to generate insights and define an effective creative brief. Both customer data and external sources are used at this stage. What we deliver: a comprehensive overview, consolidating insights from internal teams and highlighting opportunities for the new digital experience.
How we get to know you
Listening carefully 01
We start by meeting your team to understand your objectives and the essence of your brand. Our collaborative process ensures continuous evaluation, feedback and progressive improvement.
Falling in love with your complexity 02
We take a close look at your uniqueness, studying how your users make decisions. We also take the time to dive into your business ecosystem and analyze your competition.
Aiming for best practice 03
By analyzing your data, we can quickly pinpoint your platform's strengths and weaknesses. By comparing them to industry best practices and the highest standards, we measure the effectiveness of your current strategies, align you with market trends, and detect opportunities for improvement and optimization.
Step 2: Create
Framing the digital experience 01
We deliver a digital strategy based on a structure that aligns creation, content and the desired commerce experience. The result is a coherent, impactful and sustainable digital ecosystem that supports business objectives. What we deliver: an executive presentation of the digital commerce experience plan, including key insights, wireframes, moodboard and new site structure.
Designing & prototyping 02
We create visual representations and interactive models of the user interface, enabling stakeholders to visualize and test the layout, functionality and features of the site prior to development. What we deliver: wireframes, design system, style guide, interface design (mock-ups), content overview and information architecture structure.
How we collaborate
Co-creating the experience 01
Through workshops, our experts and your team work together to imagine innovative digital solutions. It's by combining our expertise that we create customized, high-performance and impactful experiences.
Commununicate clearly 02
As with any relationship, we believe in open and respectful communication. From previous experience, we know that being transparent helps you to surpass yourself and achieve your most ambitious goals.
Adapting to your needs 03
After learning all we can about you, your employees, your customers and your data, we tailor our approach. This knowledge helps us to guide you towards the best technologies to achieve your goals.
Step 3: Deliver
Planning the roadmap 01
Outline the timeline, milestones and key initiatives for the development, migration and implementation of features, content and functionalities on the platform. Deliverables: Suggest the best roadmap to launch the new experience minimizing impact on activities and revenues.
Cultivating digital growth 02
We implement a digital performance culture by training your team, redefining a process and deploying the necessary tools. Our goal? Make our customers autonomous in their day-to-day operations: merchandising management, performance monitoring and optimization of the e-commerce experience.
Moving forward together
B2B & B2B2C companies
We excel at understanding the complex needs of B2B and B2B2C companies. Taking on challenges, creating solid strategies that maximize value, and building lasting relationships to contribute to their success speaks to us.
Solutions integrator
We don't just think up and design the best user experiences. We also want to realize them with the best solution integrators. We like to partner with various companies depending on the technology and customer needs (and collaborate directly with integrators).
Creative agencies
No matter where we are in the process, we always work hand-in-hand with creative agencies to bring their brand vision to life digitally.